Email and support are split across two Workers:

• node2-support-service owns tickets, feedback, email templates, and the legacy /email/send path.
• node11-email-service owns provider configuration, app-level routes, delivery logs, and the newer /internal/email/send provider-routed path.

Email templates

Configure in Admin → Templates:

• Reset password
• Email verification
• Custom transactional emails

For the legacy node2 send path, configure Resend keys in Admin or node2's t_config table; RESEND_API_KEY / RESEND_FROM_EMAIL remain optional env fallbacks.

For provider-routed delivery, configure providers and app routes in node11-email-service. It supports Cloudflare Email Service and Resend providers, then node2 can fall back to node11 through the NODE11_EMAIL service binding.

Tickets & feedback

• Users submit tickets from the dashboard
• Admin manages tickets at /tickets
• Feedback and error logs stored in D1

Admin pages

• Templates (/templates) — Email templates
• Tickets — Support tickets